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Speaker Bio

Bob Phibbs

The Retail Doctor


Bob Phibbs is an internationally recognized business strategist, customer service expert, sales coach, author of three books, motivational business speaker, and founder of SalesRX, a strategy and done-for-you virtual training firm that specializes in working with retailers and brands who want to sell their merchandise more profitably. SalesRX2022 has recently launched to prepare retailers for the new challenges of a waning pandemic.

In 2020, he earned the speaking profession’s highest earned designation, the CSP®, Certified Speaking Professional™, achieved by less than seven percent of speakers worldwide. Phibbs was awarded the World Retail Forum’s Innovation Leadership Award 2020 in recognition of his efforts to help retail recover stronger from COVID-19 through his online training platform SalesRX and relentless messages of hope.

Phibbs has worked with thousands of retail executives and entrepreneurs to grow margins, improve customer service, and train employees. His clientele has included many of the Fortune 500, Brother, Hunter Douglas, Lego, and Yamaha. He hosts Tell Me Something Good About Retail, the #1 podcast for retailers who want to grow their business, and The Retail Doctor Blog has been Feedspot’s #1 Retail Blog from 2017 to 2020.

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