Coronavirus Communications Support

Mar 11, 2020

Coronavirus Communications Support for Our Clients

A Message From Your PlaceWise Team:

Re: Coronavirus Communications Support

Anticipating the needs of our customers is paramount, and in times of uncertainty, this is even more true.

In the event you need to inform your customers about changes in operations related to the outbreak of coronavirus in your local community, we have prepared a brief step-by-step guide as a helpful reminder on how to add operational updates to your website.

The guide includes instructions for:

  • Adding an operational message to your homepage
  • Creating an info page that has all the current information about your center
  • Changing center hours
  • Changing individual store hours

You might also consider sending to your email list as many of those customers may not see your website. Social media is another effective way to get the word out about your center.  Whatever medium you choose to communicate with your shoppers, we are happy to assist you.

If you should need support for any of this, or if you have a unique situation or request, please reach out to your account support representative directly.

If you need emergency support after hours, please email (this will alert your support team via text message).

- Your team at PlaceWise

Access the Operational Messaging Guide here.

Download the pdf here:
Coronavirus Communications Support