Shopping centres have two main constituents, shoppers and their retail tenants. Most centres and commercial office buildings have a good handle on fostering strong relationships with their shoppers. Still, high associate turnover, irregular schedules, and demanding levels of responsibilities can make communication and support between a retailer's staff and the centre and property management team difficult, time-consuming, and ineffective.
The Placewise Tenant Connect solution is a fully integrated platform that streamlines communication and strengthens the relationship between the mall management team and their retail tenants. Save yourself time and stress with our tenant management app.
1. User Management - Mobile property management apps can reduce manual processes, manage user access control on the store and mall level, save time, and increase efficiency so tenants, property managers, and centre management can focus on driving value for their businesses.
2. Tenant Directory - With the right property management software, you can create a single source of information for store managers, staff and the mall management team.
3. Content Collection - An efficient mobile app will improve marketing activity by automating the collection of marketing assets from tenants (e.g. coupons).
4. EmergencyAlerts – You have the ability to quickly send SMS and push messages from mall management via the tenant app
5. TurnoverReporting – 3 click turnover reporting with automatic notifications.
6. DocumentManager – Send key documents (lease agreements, rent collection notifications), communicate important information, submit maintenance requests and service requests, and receive read confirmations through the app and the tools it offers.
7. One-Way Messaging – Email, SMS, and push messages from mall management via our handy app.
And we have even more exciting features in the works like:
News & Event Invitations, Staff Only Offers,Dashboard, Maintenance & Repair Data Reporting, Tenant Rewards, Chat and more. All these key features will add real value to your business, providing an improved tenant experience and an increased efficiency and control to rental space landlords.
There has never been a more critical time for retailers and property owners to work together as partners.
Want more information about our mobile app? Let's talk.